Working Procedure - FNC Group

We are listing out a few common rules for a mutual prospect and convenient to the network members. This will help you to do healthy, long-term business cooperation with the group members. Please carefully read and share the information with your staff members and the team handling FNCGroup business.

Rule 1

To support and develop business and maintain a friendly relationship with fellow FNC partners worldwide in priority to the best being member in FNC.

Rule 2

All FNCGroup members are encouraged to participate in the group conferences held in neutral locations.

Rule 3

All members must promote the Association concept and be willing to co-operate with the FNC members. FNC is more particular to develop the traffic between each member in an extended way for a healthy business relationship.

Rule 4

To quote net buy rate in a prompt manner to the fellow partners. Commissions or consolidation profit on both import and export shipments between members shall be split between such members on the basis of 50/50% unless otherwise agreed upon.

Rule 5 

Members receiving sales leads and/or routing orders from other FNC members should acknowledge immediately upon receipt and advise the originating member the outcome and/or results within a reasonable time.

Rule 6

The payment terms should be followed strictly with in the accepted days between the members during their business dealings. Any member found to be deceptive should bring to the notice of admin within 60 days from the date of invoice.

Please note, FNC Group recommended credit limit is US$5000 for basic member and US$10000 verified member.

Freight payment protection is applied for the paid participant payment protection program. Those who are willing to participate in the Payment protection program kindly contact the admin team.

Members enrolled from 2018 3rd quarter are under freight protection program. Please contact admin for any clarification.

Rule 7

FNC is registered with authorized bad debts collector agent who will assist us during the time of bad debts.

If the payment is unable to secure by the bad debtors then the liable member will be listed in the bad debt lists.

Rule 8

All FNC offices representing each country to be properly staffed with the highest level of services, with proper licensing, and technology to perform all aspects of logistics services.

Rule 9

As a member of FNC, we expect the entire FNC member to abide by the above business ethics, rules, and practices in all dealings with other FNC members.

Some tips by experience

Please ask the fellow member on the procedure and requirement while consigning shipment for the first time to the fellow partner.

Get the acknowledgment for each pre-alert from the agent

Keep a track of payment collection if dealing with a new agent

You may collect the skype,/MSN/Tel/Fax/Mobile details from the agent which is useful during an emergency.

Reach Us

How can we help you? We’d love to hear from you.

Email us today by completing the form below — we will reply within 24 hours.

16 Raffles Quay
#41-01 Hong Leong Building
Singapore 048581
Registration No : 201108828G

+65 31581830

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